Tavistock and Portman NHS Basis Belief has gone stay with DrDoctor’s affected person engagement platform (PEP) in its gender identification clinic, with the view of extending into different departments by the tip of 2024.
The psychological well being belief plans to combine the PEP with its Carenotes digital affected person document (EPR) to remodel the way in which that ready lists are managed and enhance affected person engagement.
Following the go stay within the gender identification clinic on 31 March 2024, the long-term aim is to implement the PEP in different hospital departments by the tip of the 12 months.
Dr James Barrett, lead clinician on the gender identification clinic at Tavistock and Portman, stated the “has the potential to be an enormous leap ahead for sufferers and clinicians”.
“We can talk with any affected person or group of sufferers actually shortly.
“It means we are going to quickly have the ability to get data, opinions and choices from sufferers just about in actual time.
“We will study precisely what would assist most, and if it’s attainable we are going to attempt to get that completed,” Dr Barrett stated.
As a part of the roll out, Tavistock and Portman will introduce a variety of DrDoctor’s non-integrated merchandise, focusing first on affected person engagement instruments together with ‘Broadcast Message’ and ‘Fast Query’.
Integrating the ‘Broadcast Message’ software will allow the belief to ship SMS messages to as much as 10,000 service customers without delay in lower than quarter-hour.
The ‘Fast Query’ software will permit the belief to ask service questions on their appointments to assist collect data and handle ready lists higher.
Ian Curr, venture supervisor at Tavistock and Portman stated the PEP affected person portal “advances the belief’s quest for working digitally by default”.
“It’ll hold sufferers up to date and in command of their journey from referral to appointment and for so long as they want our providers,” Curr stated.
DrDoctor’s notifications and messaging performance can even be applied, serving to the belief with fundamental appointment rescheduling and help triaging sufferers quicker.
Tom Whicher, founder and chief govt of DrDoctor, stated: “We’re delighted Tavistock and Portman NHS Belief is taking the problem of ready lists severely and has chosen our platform to revolutionise its whole affected person pathway.
“Our tech is designed to basically change the way in which sufferers entry care, while supporting trusts to extend effectivity and minimise inaccuracy all through the affected person journey”.
Gloucestershire Hospitals NHS Basis Belief additionally went stay with the DrDoctor PEP in Might 2024.
In the meantime, North Tees NHS Basis Belief went stay with a PEP from NHS-owned digital well being firm Well being Name in October 2023, following Gateshead Well being launching the identical PEP in August 2023.
